Policy - The Woodlands Tactical

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Shipping Policy

All orders of in stock items are processed and shipped upon receipt. You will be notified of any items that are not in stock for shipment; this may be either Back-Ordered or Discontinued, etc . Normal processing time is 1-3 business days and delivery via UPS is generally 1-6 business days depending on your delivery address. Transit times may be calculated by visiting www.UPS.com and entering an originating zip code of 77380.

Regular shipping rates are calculated based on the weight of all items, and the dimensions of the box(es) being shipped.

A street address is required for us to ship via UPS.

NOTE: On overweight or oversized items, an additional Heavy Weight Surcharge may have be added to the price.

We ship to the USA only. We are not accepting international orders outside North America at this time. We require a credit card issued by a U.S. bank or institution and would prefer a United States Shipping address to the due rising costs of brokerage fees.

All TEXAS residents are charged a 8.25% sales tax on all items.

Return Policy

If for any reason you are not satisfied with your purchase, you may return it to us within 30 days of receipt for a refund, replacement or credit. The item must be returned in it's original condition. If the return is because we made a mistake, we will reimburse your surface shipping costs or send out a UPS Call Tag; however, this is at The Woodland Tacticals' Discretion. Please use US Mail Parcel Post or UPS Ground ONLY when returning product(s). Express Services (such as 3 Day or FedEx 2 Day) will NOT be refunded. We do not reimburse for special handling, charges incurred by using other mail facilities such as Mail Box Etc... If your replacement item is in stock, it should reach you in 2-3 weeks (Note: Knives & videos are not returnable.) All damaged items must be reported within 48 hours of delivery. The Woodlands Tactical online shop will only accept returns that have been purchased from the online shop. If you live in the area you may also return and pick up your item from the shop. Just make sure to bring your receipt.

DISCLAIMER: Descriptive, typographical, pricing, photography or omission errors may occur on our website. The Woodlands Tactical reserves the right to correct these errors or withdraw the offer. Prices and availability are subject to change at any time without notice. It may be necessary for us to substitute an item with one of equal or greater value that may vary somewhat from our catalog description.

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